Gallery
Business Hours
Monday | 9:00 am to 6:00 pm |
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Tuesday | 9:00 am to 6:00 pm |
Wednesday | 9:00 am to 6:00 pm |
Thursday | 9:00 am to 6:00 pm |
Friday | 9:00 am to 6:00 pm |
Saturday | 9:00 am to 6:00 pm |
Sunday | 9:00 am to 6:00 pm |
Overview
Taking the headache out of removals
Make no mistake – moving home or relocating your business can be stressful! There are so many things to plan and so many things to do. That’s why is makes sense to use the services of a company of experienced relocation professionals.
Grays Storage and Removals LTD were established in 1977 in Essex and have built up an excellent reputation for providing a first class storage and relocation service in London and the Home Counties. We can give you support and advice covering all aspects of your move, whether your relocation is straightforward or you require a more specialised service (such as piano removal).
Safe storage facilities you can rely on
In addition to offering a first-rate removals service, we also offer a containerised storage service. Whether you require short-term storage or a long-term storage solution, this is an ideal option if you have items to that you don’t currently have space for in your home or business premises.
For your added convenience we can transport the items you wish to put into storage from their current location to our secure storage facilities, where we will hold them till you need them again.
We are fully insured and are members of B.A.R (British Association of Removers) and an approved Checkatrade trader, so you can have peace of mind that you are in safe hands when choosing Grays Storage and Removals.
Our industry experience means we can cater for any size removal project, from small one bedroom flats to large detached homes.
Due largely to our excellent reputation, the business has grown over the years and expansion has seen the opening of our first removal office in central London, in the very fashionable Shoreditch.
Going forward, we intend to build on what we have achieved to date, continue to deliver a first rate customer experience to our storage and removals customers across London and the Home Counties.
Service Areas
Services
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Apartment / Flat moves
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House Moves
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Bungalow
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Moves from / to a Storage Facility
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Single or Multiple Furniture
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Storage Unit
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Office
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Rubbish Clearance
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Others
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Car Transport
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Motobike Transport
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Purchase Deliveries
Additional Services
Customer Reviews
We used them for our recent move and they made it so easy. The quote process was quick, they dropped off boxes and packing stuff beforehand, and on the day they were amazing. We were worried our sofa wouldn't fit but they managed to get it through a window - impressive! The guys were all lovely and took great care of our things. Highly recommend Grays for a stress-free move. They were fab from start to finish. Thanks so much!
Read more Reviewed on GoogleGreat service! We used them for our flat move as our friends recommended them to us and they did not promise too much! These guys are quick, organised and will neither damage your furniture nor your home. I actually kept the paint and colours out, so I could do some retouching of the walls after the move. Well ..we did not need that - even if we have a very narrow Victorian staircase. The whole move was done in no time with no stress! They might not be the cheapest, but I can tell you it pays off! Thanks again for the hussle free experience!
Read more Reviewed on GoogleI was cycling down Lea Bridge Road the other day, but a Grays Storage & Removals van was blocking the entire cycling lane with their van & the entire pavement with the furniture they were carrying between the house & van. I made a polite comment that maybe they shouldn't be forcing cyclists to enter incoming traffic as I cycled passed. The Grays employee below immediately dropped the item he was carrying, raced out the van, chased after me, and violently assaulted me. He grabbed my collar, slammed my body against the wall, threw me to the ground, and destroyed both my bicycle and groceries. The assault only stopped when his two colleagues intervened, he likely would have inflicted further injury to me. Also - they had purposefully covered their licence plate with folded pieces of card to cover their obviously incredibly illegal parking. Stay away at all costs.
Read more Reviewed on GoogleWe moved from London to Brighton with Grays a few weeks ago and Gray's were brilliant! By far the best experience I have ever had moving house and I will definitely be using them again. They sent out a member of their team to come and give me a quote and we even requested an extra pickup at my partner's house, which they were able to accommodate at a really reasonable price. When they arrived, there was a team of 4 of them and they worked quickly and methodically to get everything packed up and insisted that I not need to lift anything (such a relief). They wrapped up our mattresses and TV screens to protect them which was great and the boys were all super polite and friendly. When they arrived in Brighton they put everything in the correct rooms (they even carried furniture all the way up to the loft room), without complaining. Overall, big shout out Robert for our stress free move and for searching the van a few days afterwards when we thought we'd left something in it (we hadn't ?). Thank you!
Read more Reviewed on GoogleJust a really fantastic service from start to finish. It was great to meet face to face for the quote. Very suportive and responsive organising of logistics with total patience about the fact that plans can change. The team of packers and movers are exceptionally hard working, friendly and diligent. All in all, theyre excellent and very highly recommended.
Read more Reviewed on GoogleFrom initial call to the last box delivered, the team were professional, kind and supportive. Moving is always stressful and costly but we are so glad that we invested in a professional removal service to make everything so much easier. Tricia was a great help arranging everything, Robert senior came to give a quote which meant we knew what we were dealing with and how much it would cost upfront. The day before the move we had Pat and Mark pack up, they packed a 2 bed flat in 5 hours, it would have taken me a full week. Even through the rain and 3 flights of Victorian stairs, the team were positive and reassured me through my anxiety. Robert, Robert junior, Paul and Pat were truly fantastic. They couldn’t have done enough to help, it felt like we were apart of an extended family and we were well looked after. On arrival, nothing was broken or damaged, they were careful not to damage the properties. Overall it was a good investment, it saved so much stress and arguments and it’s great to be in our new home before Christmas. Thank you team!
Read more Reviewed on GoogleGrays were amazing! From the initial estimation visit to the actual move. They were professional, friendly and extremely efficient. They were super responsive over email for any questions I had as well. I wouldn't hesitate to use them again in a heartbeat for my next move. Thank you for doing a great job!
Read more Reviewed on GoogleThe best! This was my 4th move with Grays Storage & Removals. They genuinely look after their customers and make moving house as smooth as possible. Items are always transported and stored with care and skill. Thank you! Hopefully i don't move again but if i do i'll always use Grays!
Read more Reviewed on GoogleGrays Storage & Removals staff were friendly, helpful, careful and efficient. They made moving day absolutely as smooth as possible. I would highly recommend them.
Read more Reviewed on GoogleWe have recently used Man & Van service from this company to move a 1-bedroom flat, and the crew did an excellent work! The whole process of loading, moving and unloading took less than two hours, the staff showed up on time and was very polite and professional, all our possessions were moved safely and no damage was caused to the flats, lifts or the communal areas. I would also like to point out a couple of nice extras included: provided quilts to wrap and protect furniture and the walls from the accidental damage, and also giving us a lift to the new address in a separate car. I would highly recommend them for any removal services!
Read more Reviewed on GoogleThis is the second time we have used Grays and again weren't disappointed. From the start dealing with Tricia through to Robert and the Team, they were very professional, friendly and super helpful. If I have to go through the awful process of moving again, I would definitely use them! I have no hesitation in recommending them. Zoe
Read more Reviewed on GoogleHighly recommend Grays! Robert and the team did a wonderful job at moving me out of my old property and in to the new one. Also stored my belongings for two weeks until my completion day. The whole team were hardworking, friendly and professional and focused on the job at hand. My belongings were treated with great care and delivered to me undamaged. The team helped to make what is usually a very stressful time an enjoyable and stress free day. Thank you! Emma
Read more Reviewed on GoogleExcellent service. Very friendly and made the move extremely stress free and went the extra mile to make sure we were happy. Emptied our 4 bedroom flat within only a couple of hours and had good spirits the whole time.
Read more Reviewed on GoogleGrays were fantastic from start to finish. Having not moved for many years it was a daunting prospect. Tricia explained the process & was very reassuring, responding to all my questions either on the telephone or via text. The costs were clear, with no hidden surprises. Pat did an excellent job of packing us up. On the day Robert and his team were brilliant. Could not have asked for a nicer bunch of people to support us. Would recommend without hesitation. Thank you Grays.
Read more Reviewed on GoogleGrays recently moved a relative it was a tricky emotional move. The team were absolutely amazing. They were professional, kind, helpful and extremely good at their jobs. Thank you for making it less stressful.
Read more Reviewed on GoogleThese guys helped us move a 2 bed top-floor into a 3 bed house. They turned up 2 weeks before with all the boxing / packing bits. On the morning they were there early, extremely cheery, and in less than 2 hours we had said goodbye to them from our new place and were unboxing on our own. First time I have used a mover and couldn't recommend them more highly.
Read more Reviewed on GoogleEach and every one of the staff at Grays Storage were very friendly, competent, careful with our belongings, hard-working, and respectful to the utmost. They consistently went out of their way to make sure all our belongings were packed properly, moved carefully, stored well, and handled with the same care as if it was their own property. They moved our items from a fifth floor apartment in East London to a very budget-friendly storage for two months before moving our items again to a 17th floor flat in West London once our new apartment was ready. We cannot thank them enough for having been so friendly and careful with our belongings, for making our lives so much easier during a very stressful time in our lives, and for always projecting a positive, can-do attitude with a smile. Thank you so much everyone at Grays Storage, you will now be our go-to movers whenever we need it! God bless!
Read more Reviewed on GoogleHands down the best move I've ever had! Completely stress free! The team was considerate and careful ensuring all my belongings were handled with the utmost care. They even dissembled my sofa and assembled it again but didn't charge me extra. The team were extremely polite - asked me if they should go buy me a tea while I was waiting for them to move my stuff.. So kind!!! They arrived on time and were done in no time. They even gave me a lift to the new flat.. If I ever have to move again there's only one moving company I would chose.. I can wholeheartedly recommend this team.. Absolute moving legends..
Read more Reviewed on GoogleAbsolutely brilliant team. Calm, helpful, polite and committed to getting the job done with the minimum of fuss. I have used Grays for storage and removals and really felt like I was in safe hands even in tricky circumstances. 100% recommend. Unbeatable.
Read more Reviewed on GoogleRobert and his guys were brilliant, nothing was to much trouble, very professional from start to finish and their packing service was fantastic. A special thank you to Paddy who was with us for three days packing ( and congratulations on becoming a granddad again) I would highly recommend Greys to anybody moving
Read more Reviewed on GoogleWe moved from London to Bournemouth recently and I was very impressed with the service from Grays. From enquiry, to quote, to packing, moving into storage and back out again, nothing was too much trouble and everything was done with a smile. Everyone was so helpful and everything was done so speedily. We used the packing service as well as the removals and we were amazed at how quickly and professionally everything was packed up. Likewise with the removals. We lived in a tenth floor flat and had some large, awkward sofas to move. Even these did not stump the team. Moving is stressful enough as it is, but Grays makes the experience a lot less stressful and a lot more pleasurable. Use Grays, you won't regret it.
Read more Reviewed on TrustpilotGrays helped my partner and I move from 2 separate flats into one place, it went like a dream! Everything from getting it organised with Tricia in advance to the moving day itself was easy and well looked after.The guys on the day were amazing - really friendly, careful and efficient. It took less time than we had planned for and everything was moved in perfect condition. What we thought would be a stressful day turned out to actually be really fun and easy thanks to the team. They took care of everything and it was a lovely day, we would highly recommend them. 10000/10!
Read more Reviewed on TrustpilotVery courteous and efficient team packed up my daughter's flat and took her belongings to storage. Great pricing, too. Highly recommended.
Read more Reviewed on TrustpilotI am having to repurpose my home following my husband's stroke so needed furniture in two rooms swapping over. A small job but undertaken efficiently and charmingly and it has made a massive difference to us. The team had to take a tv off the wall and they cleaned up the dust which came from that. They only charged for the time taken to do the job - other firms quoted for a minimum number of hours. Would recommend and use again should the need arise.
Read more Reviewed on TrustpilotGrays were fantastic for our house move last month. We contacted them at short notice and they were still flexible for times and dates. They ended up moving our stuff over two days which made the whole process far less stressful and took great care with everything despite working quickly. Lovely bunch of guys and couldn’t fault their work. We wouldn’t hesitate to use them again.
Read more Reviewed on TrustpilotRobert and his team at Grays took the stress out of moving day. They are incredibly professional, calm and very friendly. Nothing was too much trouble. The packing service is brilliant - their labelling has made it super easy to unpack. Recommend 100%
Read more Reviewed on GoogleCan’t recommend Robert and the team highly enough. Made us feel at ease from start to finish. Deserve all the 10/10 ratings they get.
Read more Reviewed on TrustpilotI’ve used Robert and the team many times and wouldn’t look anywhere else first. They are a friendly, polite family business that offer excellent service and competitive rates. I always highly recommend to anyone looking for removals and storage.
Read more Reviewed on TrustpilotFast, reliable and pleasant experience! I have used the company’s’ same team three times and I am exceptionally pleased with the service. Thank you guys!!
Read more Reviewed on TrustpilotThis is the second time I’ve used Grays and no words can explain how awesome they are , from Trisha your first point of contact to Robert and his amazing team.They treat your items as if they were there’s and everything is packed and unpacked with absolute care ,
Read more Reviewed on TrustpilotI recently moved and Gray’s made it the most seamless moving day I’ve ever had. After previous bad experiences they were recommended to me by a friend so I booked with them. After having to move my moving date due to delayed completion the team were very reasonable and re-booked my move quickly without any trouble. Movers arrived prompt, introduced themselves, were extremely professional, friendly and efficient. It couldn’t have gone better, couldn’t recommend more.
Read more Reviewed on TrustpilotRobert and his team provided a great service. They carefully packed all our belongings and labelled all boxes clearly. On the day of the removal, all went as planned and I felt very reassured by Robert’s guidance - they have clearly been in the business for a long time. Due to a delay in completion monies moving through the banking system, Robert and his team had to wait 4 hours before they could unload meaning that they did not finish until after 7pm. Despite this, they all remained cheerful and professional and were a pleasure to be around. I would definitely recommend Grays Storage and Removal and we will use them again if we move in the future.
Read more Reviewed on TrustpilotMoved just over a week ago with Grays and they were amazing. Kept me well informed about what was happening when, were reassuring, v efficient at packing, loading and unloading. Wouldn’t hesitate to recommend them (or use them again, if I ever move again)
Read more Reviewed on TrustpilotThe guys were absolutely amazing, fast and efficient but most of all polite and respectful and very helpful putting things in the right rooms and stuff in the new property Couldn’t of been happier with the service they provided and will definitely recommend and will use them again for our next move
Read more Reviewed on TrustpilotGrays storage are in one word amazing. Not only do they deliver a professional stress free, first class and considerate removal service, they demonstrate great humility, kindness and care for their customers from start to finish. Not enough words to praise Rob, Trisha and all the team enough. Thank you very very for being flexible; your support, service and understanding are first class. Keep going, everyone needs a removal company they can trust and depend upon regardless of circumstances.
Read more Reviewed on TrustpilotI recently used the services of Grays Removals for a relocation from east London to Surrey. From the beginning everyone I came in contact with was professional, approachable and helpful from the first in-site quotation and later reassessment, to Tricia advising me and holding dates for me, to the removal team on removal day. They were friendly, professional and fast! I’m very glad to have used their services in what was an otherwise stressful process and would have no hesitation in recommending them.
Read more Reviewed on TrustpilotI cannot recommend Grays enough. The organisation and helpfulness with everything from start to finish was excellent. Tricia organised everything for us very easily and the boys who did the move were brilliant and conscientious on what was a bit of a mad day. We will absolutely use their fantastic services again.
Read more Reviewed on TrustpilotCan't recommend highly enough.Robert, Tricia and all the team were an absolute pleasure to deal with. They were supportive, a pleasure to deal with and unbelievably efficient and good and what they do. We decided to use them for packing, removals, storage (for two weeks) and then moving to our new place. All of our items were moved with the utmost care and have arrived without issue. The team navigated the narrow staircases of our new place with ease and, without fuss, carefully dismantled larger furniture to take it to the correct rooms and then built it back together again (in some cases, better than it was before). Having a one year old and little time to move myself, the team saved me and my wife a world of stress.I'll happily recommend Grays to all friends looking for removals in the future.
Read more Reviewed on TrustpilotFantastic team. On time, fast, efficient and reassuring. Everything was moved safely from our flat to our new house without a scratch. Beds were taken apart, wrapped, then put back together again. Everything was done with smile as well. Thank you Robert and team
Read more Reviewed on TrustpilotThe best moving/storage company I have ever used ( and I used many ).Reasonably priced, amazing service both at booking stage and on the job , big smiles and most importantly always happy to find a solution, help with anything you face. Superstars!!!!
Read more Reviewed on TrustpilotI'm so glad I had Grays recommended - we hadn't moved in over 20 years and were quite stressed. But nothing was a problem and everybody was very helpful from Tricia in the office to Robert and his team on the day. I'm not going to move again in a hurry, but if I was I would happily use Grays again!
Read more Reviewed on TrustpilotProfessional, hard working and very reasonable on price. Robert and the team made our packing and moving as easy as it could be! Thanks
Read more Reviewed on GoogleFrom start to finish, Grays made our move go smoothly and I would not hesitate to recommend them. They were friendly (clearly a family business with pride in delivering the best service), careful and enthusiastic and nothing was too much trouble for them. Getting an estimate, booking in and making payment were all super easy. Their pricing was competitive with other London removalists.
Read more Reviewed on GoogleExcellent service, very friendly group of lads, moved everything with ease, my sofa dident fit through the door :( but that's not there fault still they tried hard. Highly recommend these guys. Will be calling back when we next move 100%. THANKS GUYS!
Read more Reviewed on GoogleExcellent service, very friendly group of lads, moved everything with ease, my sofa dident fit through the door :( but that's not there fault still they tried hard. Highly recommend these guys. Will be calling back when we next move 100%. THANKS GUYS!
Read more Reviewed on GoogleAll the guys were very friendly and helpful. The job itself was done very quickly and efficiently. Couldn't have gone better I'd say. The option to have some stuff taken to storage was ideal for me
Read more Reviewed on GoogleWe were moved by the Grays Storage & Removals team this week and they were absolutely amazing! Such a mammoth task for us (and only moving from a 2 bed!) but Robert and his team were just fantastic - very professional, friendly, knowledgeable and willing to help us in any way they could. The response time from their office was also outstanding on email.Would recommend them for anyone looking to take the stress out of moving day!! Thanks Grays We were moved by the Grays Storage & Removals team this week and they were absolutely amazing! Such a mammoth task for us (and only moving from a 2 bed!) but Robert and his team were just fantastic - very professional, friendly, knowledgeable and willing to help us in any way they could. The response time from their office was also outstanding on email.Would recommend them for anyone looking to take the stress out of moving day!! Thanks Grays
Read more Reviewed on FacebookFantastic service from Robert and his team today. They made us feel at ease and they were so efficient, always checking that they'd put the boxes in the correct rooms and offering to move things if we didn't want them stacked a certain way. We will definitely recommend this company. Fantastic service from Robert and his team today. They made us feel at ease and they were so efficient, always checking that they'd put the boxes in the correct rooms and offering to move things if we didn't want them stacked a certain way. We will definitely recommend this company.
Read more Reviewed on FacebookThe service was impeccable from start to finish. Many thanks to tricia in the shop for talking me through all the options available. 5 star service.
Read more Reviewed on YellThank you to Grays Removals.Best move yet. Having tried other companies over the past few years Gray are the best. Will use again. On time. Helpful. Professional.
Read more Reviewed on YellExcellent Move. Stress Free.Men came on time.Polite and Courteous.Packed everything.Nothing too much trouble.Nothing Damaged.Would use this Company again
Read more Reviewed on YellI’ve used this firm two times now and always amazed how nice they are ! Estimator wasn’t pushy unlike some that we had and pointed out stuff that I forgot about dismantling and an article going through a window. The guys they sent are amazing very helpful polite and made the whole move stress free ,
Read more Reviewed on Yell
Amazing service and professional team.
Couldn’t do enough to make sure all of my needs were met.
Would highly recommend this removal team and there services
Would like to say thank you to Pat, Courtney and Paul they were great from start to finish
Thank you to all the team at Grays
This is the second time I have used Grays for my move
The team were on time efficient and completed the move with minimum fuss
Brilliant, can't recommend them highly enough, they went above and beyond to get the job done. 5 StarBrilliant, can't recommend them highly enough, they went above and beyond to get the job done. 5 Star
Read more Reviewed on FacebookExcellent service. relocation from Hackney to Hornchurch, worked non stop could not do enough to help
Read more Reviewed on Yell