Website Terms Of Use

This website or portion of it pertaining to moving assistance, e.g. removals and man & van assistance  (the “Website”), is operated by Whatremovals.co.uk . The Website is provided as part of a free reservation service (including the Website, the “Service”) designed to assist users in determining the availability of moving assistance (“Moving Assistance”) and initiating reservations for specific moving assistance or other third-party services available via the Service (“Reservations”).

The term “you” refers to the user visiting the Website and/or making Reservations through the Website or via the telephone related features of the Service.

The Services is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website or other elements of the Service, you agree to be bound by the Agreement. We reserve the right to change or otherwise modify the Agreement without prior notice at any time, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.

Use of the Reservation Service

As a condition of your use of the Reservation Service, you warrant that:

  • You will use the Service in accordance with this Agreement;
  • You possess the legal authority to create a binding legal obligation and you are at least 18 years of age.
  • You will only use the Service to initiate legitimate Reservations for you or for another person or company for whom you are legally authorized to act;
  • All information supplied by you via the Service is true, accurate, current and complete;

We retain the right to deny access to the Service and decline Reservations, at any time and for any reason.

Calls May Be Recorded

If you use the telephone related features of the Service (including calling to reserve a Unit or accepting a call placed as a result of the automated dialling features described below), those calls may be recorded, and the content may be used for quality control purposes and also for purposes permitted by our Privacy Policy (below). Further, if you use the Service to make a reservation online, certain automated dialling features of the Service may call you at the telephone number(s) that you provide to us including without limitation in order to try to connect you with the lessor of the Unit(s) that you have expressed interest in via the Service. The personnel with whom you speak as a result of any such call are the personnel of the third party lessors, not Whatremovals.co.uk.

Communications

IF YOU HAVE AGREED THAT WE CAN SEND YOU MESSAGES CONTAINING ADVERTISEMENTS OR OFFERS FOR GOODS AND SERVICES, WE MAY DO SO FROM TIME TO TIME AND MAY SEND SUCH OFFERS BY VOICE OR SMS (OR TEXT) MESSAGE TO THE MOBILE PHONE NUMBER YOU DESIGNATE FOR SUCH PURPOSE. By submitting an enquiry you agree to us communicating your requests for reservations to storage operators or removals requirements to our removals/man and van partners. Message and data rates for such SMS messages may apply. Your consent to receipt of such messages is not, and will not be, a condition to any purchase. If at any time you change your mind regarding your consent to such messages, you must contact us at  hello@whatremovals.co.uk or write to us at Whatremovals, 1105 Christchurch Road, Bournemouth, BH7 6BQ.

Contact

Whatremovals.co.uk. reserves the right to contact you to gain feedback to improve our services, address any issues or communicate important matters relevant to our services.

Prohibited Activities

While you may make copies of your Reservation information, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, sell, or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

  • use the Service (including this Website or its contents) for any commercial purpose other than making Reservations for yourself or on behalf of your company;
  • access, monitor or copy any content or information of this Website using automated means or bulk manual processing for any purpose without our express written permission;
  • make any speculative, false, or fraudulent Reservation;
  • violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  • take any action that, in our discretion, imposes an unreasonable or disproportionately large load on our infrastructure;
  • “frame,” “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization.

Disclaimer

Whatremovals.co.uk’s role in the rental of storage spaces is limited to publishing advertising provided by lessors and communicating your requests for reservations to storage operators or removals requirements to our removals/man and van partners. Whatremovals.co.uk is not responsible for, and does not engage in, brokering, selling, purchasing, exchanging, or leasing posted properties. Whatremovals.co.uk does not purport to broker transactions. Whatremovals.co.uk does not counsel lessors or lessees, show properties, negotiate sales contracts, or hold a position of trust and confidence, whether or not in connection with the Service. No brokerage relationship or any agency or fiduciary relationship is intended to be or shall be deemed to have been created between Whatremovals.co.uk and any lessee of a storage space. Whatremovals.co.uk makes no representations about properties advertised on this Website, about the lessors of such properties, or about the accuracy of information provided by such lessors. Prospective lessees are advised to perform all due diligence before entering into a contract to rent or lease storage space.

Whatremovals.co.uk is not involved in any lease transaction pertaining to a Unit, and any such transaction is solely between you and the lessor. Whatremovals.co.uk has no control over and does not guarantee the quality, safety or legality of spaces advertised, the truth or accuracy of listings, the ability of lessors to lease the storage space, or that a lessor will actually complete a transaction.

Review Terms

In connection with the Service, you may submit reviews of facilities from which you rented Units via the Website, by survey or otherwise. You acknowledge Whatremovals.co.uk’s right to publish any reviews you submit.

Whatremovals.co.uk only posts reviews submitted by customers who have had a firsthand experience with the facility being reviewed. You may not submit a review if you have a relationship with the facility being reviewed, whether as an owner, manager, employee or competitor. You may not submit a review if you receive compensation or the promise of compensation (such as a discount off the facility’s rental fees or a free product) in exchange for the review.

Reviews submitted to Whatremovals.co.uk and posted on the Website reflect the opinions and beliefs of the individual reviewers and not of Whatremovals.co.uk or any of its affiliates, officers, directors or employees. Whatremovals.co.uk does not endorse any of the opinions expressed by reviewers. Whatremovals.co.uk is not affiliated with any facility listed or reviewed on the Website.

Inappropriate Content

When accessing the Website, you agree not to upload, display, perform, transmit or otherwise distribute any content that:

  • is libelous, defamatory, obscene, pornographic, abusive or threatening;
  • encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, national or foreign law or regulation; or
  • advertises or otherwise solicits funds, goods, or services.

Whatremovals.co.uk will cooperate fully with any law enforcement officials or agencies in the investigation of any violation of this Agreement or of any applicable laws. Whatremovals.co.uk reserves the right to remove any content from the site at any time, for any reason.

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links to Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than Whatremovals.co.uk. Such hyperlinks are provided for your reference only. In addition, the content and functionality of the Service may be embedded within another website operated by third party. We do not control such websites and are not responsible for their contents or the privacy practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites, or embedding of Whatremovals.co.uk content within another website, does not imply any endorsement of the material on such websites or any association with their operators. Maps provided on Whatremovals.co.uk that are provided by Google are subject to the Google Maps terms and conditions.

Copyright Infringement

Certain areas of the Website allow individuals to post comment and reviews. If you believe that your work has been copied and posted on the Website in a way that constitutes copyright infringement, whether in such comments, reviews, or otherwise please provide our Copyright Agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the Website; (iv) your address, telephone number, and primary email address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Send any notices of suspected copyright infringement issues to  hello@whatremovals.co.uk and reference Copyright in the subject line.

General

THE SERVICE IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

This Site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.

The Site and its original content, features, and functionality are owned by Whatremovals.co.uk. and are protected by national and international copyright, trademark, patent, trade secret, database right and other intellectual property or proprietary rights laws.

Limitations of Liability

IN NO EVENT SHALL WHATREMOVALS.CO.UK  (AND/OR ITS OFFICERS, DIRECTORS, AGENTS, SUBSIDIARIES, JOINT VENTURES AND EMPLOYEES) BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE), HOWEVER SUCH DAMAGE ARISES, WHETHER IN ACTION OR INACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SERVICE OR MATERIALS AVAILABLE FROM THIS WEBSITE, EVEN IF WHATREMOVALS.CO.UK HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

How to Contact Us

You can call us at 07920 180241, you can e-mail us at  hello@whatremovals.co.uk or write to us at Whatremovals, 1105 Christchurch Road, Bournemouth, BH7 6BQ.