Privacy Policy

WhatRemovals is committed to protecting your privacy. This Privacy Policy, together with our accompanying terms and conditions, governs the use, processing and storage of the personal information Whatremovals collects from you through your use of (“the Website”). By continuing to use the Website, you consent to the data practices described in this statement.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact WhatRemovals using the details set out at the end of this page.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

We only collect necessary information from visitors of our site when necessary to complete desired removal or man & van services.

When do we collect information?

We collect information from you when you place an order or enter information on our site.

How do we use your information?

Under no circumstances will any of your personal information be shared, aside from when you enquire about removal, man & van or storage services. In the event that you make an enquiry to a storage facility owned by one of our commercial partners, your enquiry would be forwarded to them. Your enquiry may include some personal information that will allow them to contact you with regards to your enquiry. WhatRemovals reserves the right to contact you to gain feedback to improve our services, address any issues or communicate important matters relevant to our services.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use ‘cookies’?

We may use ‘cookies’ to track and store information about your usage of This allows us to monitor and analyse how the site is used, which in turn allows us to improve the experience of our users when engaging with

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We have not enabled Google AdSense on our site but we may do so in the future.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking.

Does our privacy policy cover links to other websites?

Our Privacy Policy does not cover any links to other websites found on It is your responsibility to examine the Privacy Policy of any external sites before you use them.

Will our privacy policy change?

We reserve the right to change our Privacy Policy at any time. If we change our Privacy Policy, it will be posted here on the website and then take immediate effect. You may not receive prior notice about any changes made.

Contact Information

WhatRemovals welcomes your comments regarding this Privacy Policy. If you believe that WhatRemovals has not adhered to this Policy, please contact us. We will endeavour to resolve any problems as soon as reasonably possible.