Frequently Asked Questions About Removals

Whether you are hiring a removals company for the first time or not, it is normal for you to have a lot of questions about our services as well as your moving company’s prices, services, and logistics. To help you get your answers as quickly as possible, we’ve gathered all the frequently asked questions about hiring removals services and have answered them for your convenience!

Questions For WhatRemovals

Are You A Removals Company?

WhatRemovals is an online marketplace that allows you to compare the cost of multiple removals companies in the UK with just a few clicks. With the help of this website, the process of finding and hiring the best removals company in your area is quick and hassle-free. To answer your question, we are not a removals company. However, we have reliable partner removals companies all over the UK whom we can connect you with, should you need one to help you out with your move.

How Do I Use WhatRemovals?

Using WhatRemovals is pretty easy!
1. Complete our form Fill out our commitment-free enquiry form. We will then send you a list of prospects. You’ll receive up to four removals companies so you can choose the best match for you.
2. Contact the list of prospects Or you can wait for them to contact you. Take this opportunity to ask your questions and discuss your moving needs in more detail. You can do this over the phone or in person. Just ask for their address and set an appointment so you can go over your situation properly.
3. Ask for a price estimate When you talk with the removal companies, ask for a quote. This way, you can determine whether it’s still within your budget range. Take note that price estimates are not set in stone and may change depending on the circumstance.
4. Compare notes Once you’ve talked to our partners, start comparing your notes. Rank the factors by importance, such as price, friendliness, distance, ease of transaction, etc.
5. Contact your chosen partner Once you’ve chosen your removals company, give them a call and let them plan your move while you start packing.

Do I Need To Pay For Your Services?

No, we will match you with up to four of our partner moving companies for free. On the other hand, you will still have to pay your selected moving company their removals service fees.

Can You Help Me Plan Out My Move?

Unfortunately, we don’t have a service to help you plan out your move for you. However, we do have a comprehensive moving advice section, which you may refer to for moving tips, guides, and more.

Questions About Removals Companies And Their Services

How Much Do Removal Services Cost?

There is no standard cost for removals services, as these moving companies charge depending on unique factors surrounding your move. These factors include the volume of the items to be moved, the size of the van used for the job, the number of movers working on your relocation, the distance of the off-loading site, and the services you avail. Read more about the cost of removals services here.

How Long Before The Move Should I Finalise With My Removals Company?

You must book and finalise which removals company and book them at least two weeks in advance. That way, you can make sure to find one that can cater to your needs. After all, most removal companies are usuallylast minuteusually lasted and unable to provide their services last-minute.

Is A Pre-Move Survey Really Necessary?

Having your prospective movers conduct a pre-move survey is greatly encouraged, as this gives them an idea about the items you need them to move, assess the property, understand your moving requirements, and provide you with an accurate price quote for your upcoming move. You may read more about Pre-Move Surveys here.

Can A Moving Company Help Me Dismantle And Reassemble My Furniture?

Yes, a moving company can definitely help you dismantle and reassemble your furniture. Fortunately, most removal companies offer all-inclusive moving services, which means aside from transporting your belongings, they offer a handful of other moving services as well. Here’s a Complete List Of Services A Moving Company Can Offer.

How About Packing?

Yes, many removals companies offer packing services, too!

Will Insurance Cover My Items?

Most removal companies are insured, which means your belongings will be covered, should there be damage to your belongings under their care. However, it is advisable for you to get additional removals insurance coverage for your belongings. This will provide you with extra peace of mind and help you ensure that your belongings are covered if something goes wrong.

How Long Will The Entire Process Take?

It depends on how large the moving job is. The size of your moving team and the distance between your old home and the offloading site all play a part in your total moving time as well.

How Big Is The Moving Van?

There are various moving van sizes typically used for relocation. These sizes usually run from a 1.5 cubic metre van to a 7.5 tonne Luton Lorry. Here’s a Moving Van Size Guide to learn more about each moving van size.

Who Is Going To Take Care Of Parking and Entry Permits For The Vehicle?

Typically, the customers are expected to take care of such items. However, if you wish to have your moving company help you with this process, you may make the necessary arrangements with them.

Are There Items A Moving Company Cannot Move?

There are several items removals companies cannot move. This typically includes firearms, hazardous material, illegal items, and more. Here’s the complete list of Items A Moving Company Cannot Move.

Can Movers Help Me Disconnect My Kitchen Appliances? How About My Washing Machine?

While your movers can help you transport these items, they are not equipped to help you disconnect such things. It would be better to hire a licensed plumber or gas engineer to help you with such tasks.

Save Time and Money on Your Move

Save Time and Money on Your Move